Landscape Account Manager
Landscape Account Manager
Duties and Responsibilities (other duties/responsibilities not listed may be required)
- Develop and maintain long-term relationships with customers, focusing on the main contact
- Develop and maintain a schedule to perform “site walkthroughs” during formal meetings with customers to ensure quality and service expectations are met.
- Proactively work to develop the resolution of customer problems or concerns.
- Proactively present site enhancement ideas to existing customers.
- Ensure renewals of each current account within the customer portfolio.
- Identify and pursue opportunities to sell enhancement services.
- Ensure a safe environment for employees, customers and the general public.
- Generate referrals from existing client base and communicate to company leadership.
- Develop accurate estimates and takeoffs for both new and existing clients as needed.
- Supervise the landscape maintenance staff in conduct of field operations.
- Communicate regularly with the landscape management staff to ensure client needs and expectations are consistently met or exceeded.
- Manage service delivery to specified scope of work.
- Ensure company financial goals met by maintaining acceptable gross margins for both base contract work and enhancement services.
Preferred Skills
- 1 year of supervisory experience in the landscape or service industry.
- 1 year of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace.
- Ability to coach and develop teams.
- Problem solving
- Strong math skills
- Landscape maintenance, irrigation and installation experience
- Spanish
Perks
- Competitive salary
- Paid time off Holidays and Vacation
- Seasonal Bonuses
- Company Vehicle
- Cell Phone
- Lap Top Computer
- Education Reimbursement
Job Type: Full-time
Pay: $55,000.00 – $75,000.00 per year
